Terms and Conditions for Participation
By completing the registration process, you agree that you have read, understood and agree to all of the policies detailed below. You further agree that you will complete and sign the contract that is sent to you before engaging in services.
We use positive reinforcement/rewards-based methods only. We work with force free and fear free technics and philosophy.
We use food treats, praise and toys as reward during training.
We do not use aversive training methods or equipment (anything that could cause the dog fear or pain) and use of aversive training equipment isn’t allowed in our sessions, (e.g choke chains, prong collars and shock collars).
If you refuse to follow are recommendations and insist on using aversive methods, we reserve the right to ask you to leave the class/session, without any refund for the session.
Training and behaviour modification require consistency, clarity and patience.
We need you, during the period of your training with us, to follow our advice and program, as it’s made especially for your dog and you.
We ask you not to work on something you saw on the Internet or with any other trainer.
It will lead to confusion and no good result.
Ask every question you have, we’ll be happy to help you.
The training contract must be completed and signed before any training commences. Payment is due in full upon registration online. We only accept email transfers (LNDEZOT@YAHOO.FR). Cash will be accepted only for a service that costs less than $100.
– DO NOT attend classes or sessions if you are sick.
– Please ensure that you follow the current Covid-19 recommendations and social distancing
– Class is for the moment limited to one adult handler per dog.
– Face masks are mandatory during classes and sessions.
We might occasionally take photos or videos in our classes or training sessions to be used in our training materials and for marketing purposes.
You acknowledge that Only Pawsitive Solutions may photograph or videotape you, your dog(s), and any persons who attend the classes, or during walks.
You understand and agree that you will not receive any payment or any royalty for the publication of the photos or videos, and as so, you release Only Pawsitive Solutions from any such claims.
We know that life happens but if it’s not for a proven emergency case, we are unable to offer alternate scheduling or dates.
Once payment has been received, classes and sessions are non-refundable.
The homework will still be sent to you if you miss one class.
Please note that if you miss 2 consecutive classes without advising us, we won’t send you more homework and your spot will be filled by another student.
If you cancel 72 hours in advance, we will offer you to join a future session. No refund will be offered.
Class fees are for classes only and are not transferable to private training.
Clients will be contacted by phone and/or email and the session will be rescheduled. No-shows or late cancellations will not be refunded or credited.
Your dog must be healthy and friendly in order to attend in-person classes.
We need to be able to help you and assure the safety of the other puppies/students. We’ll find a solution together if you let us know in advance.
unless permission has been granted by the trainer in charge of the session.
Some dogs are not comfortable being approached while on leash and we have dogs with different reactivity levels working with our trainer.
Clients are solely responsible for their dog’s actions and behaviours at all times.
By registering for our training sessions and classes, you are agreeing that you assume full legal, moral, and financial responsibility for all actions and behaviours of your dog and agree to assume all risks involved.
We encourage children to share in the training process. However, children under 12 must be supervised by an adult, who is NOT the primary handler for the dog.
Children are welcome to be the designated handler for the session, when supervised by an adult.
Children are not permitted to approach or touch other dogs in the class without permission.
Remember that some dogs are fearful of and uncomfortable around children.
Please note that petting and greeting other dogs can only be done after obtaining permission from the other dog’s owner and must take place during non-classroom teaching time.